2. What data we collect
 
We may collect the following personal data:
 
Name and surname
Email address
Shipping and billing address
Payment details (handled securely by third-party processors)
Communication preferences
Any personal messages you voluntarily send us (e.g. contact form)

 
3. Why we collect your data
 
We collect and process your data to:
 
Fulfil and ship your orders
Communicate with you regarding your purchases
Send marketing updates (only if you’ve opted in)
Improve our website and user experience
Comply with legal obligations

 
4. Legal basis for processing
 
We process your data based on:
 
The performance of a contract (e.g. when you buy something)
Your consent (e.g. newsletter subscription)
Our legitimate interests (e.g. improving our services)

 
5. How we store and protect your data
 
Your data is stored securely on protected servers and is only accessible by authorised personnel.
We never sell or share your data with third parties for commercial purposes.
Payment data is handled by secure processors like Stripe or PayPal — we do not store payment details on our servers.

 
6. Third-party services
 
We use trusted third-party tools for:
 
Payment processing (e.g. Stripe, PayPal)
Email and newsletter delivery (e.g. Mailchimp)
Website analytics (e.g. Google Analytics)
 
These services are GDPR-compliant and process your data only as necessary.

 
7. Your rights
 
You have the right to:
 

• Access your personal data

• Correct inaccurate data

• Request deletion of your data (where legally possible)

• Withdraw consent at any time

• Object to certain types of processing

 
To exercise your rights, contact us at: info@eclatdesfleurs.com

 
8. Retention
 
We keep your data only as long as necessary for the purposes above, or as required by law (e.g. for tax purposes).

 
9. Cookies
 
Our website uses cookies to ensure basic functionality and improve performance. You can adjust your cookie preferences through your browser settings.

 
10. Changes to this policy
 
We may update this policy periodically. The latest version will always be available on this page with the date of last update.