Terms & Conditions

1. Owner of the site
The website www.eclatdesfleurs.com (hereinafter, the “Site”) is owned by ÉCLAT DES FLEURS SRL, with registered office in Corsi di Francia 175, 00191 Rome (RM), VAT number 17602591004, email: info@eclatdesfleurs.com.
Access to and use of the Site are governed by these Terms and Conditions, which the user is required to read carefully before browsing or placing any orders.
2. Acceptance of the conditions
Access to and use of the Site implies full acceptance of these conditions.
If the user does not intend to accept them, he is invited not to use the Site.
3. Site contents
All content on the Site – texts, images, photographs, logos, trademarks, videos, graphic layout, product design – is the exclusive property of ÉCLAT DES FLEURS SRL or licensed for use by authorized third parties.
Any unauthorized reproduction, distribution, or use, even partial, without the written consent of the Owner is prohibited.
Unauthorized use may be prosecuted under the law.
4. Products and services offered
(Adapted depending on the site's function: whether it's e-commerce or just a catalog)
The Site presents the collections and products of ÉCLAT DES FLEURS, including biopreserved floral arrangements, designer packaging, accessories and related services.
The images are for illustrative purposes only: the color, texture, and proportions of the products may differ slightly due to on-screen display or the handcrafted nature of the compositions.
ÉCLAT DES FLEURS SRL reserves the right to modify the characteristics of the products or the prices indicated at any time, without notice.
5. Purchase methods (for e-commerce only)
If online purchasing is active on the Site, orders are considered completed only after confirmation by email from the Owner.
Payment can be made using the methods indicated (e.g. credit card, PayPal, bank transfer, etc.).
Prices are expressed in euros and include VAT, unless otherwise indicated.
Shipping costs, if applicable, are specified at the time of ordering.
6. Right of withdrawal (for private customers only)
Pursuant to Legislative Decree 206/2005 (Consumer Code), the customer has the right to withdraw from the purchase within 14 days of delivery by communicating this via email to info@eclatdesfleurs.com.
The right of withdrawal does not apply to personalized or custom-made products (e.g., custom floral arrangements or made-to-order items).
7. Limitation of liability
ÉCLAT DES FLEURS SRL is not responsible for any direct or indirect damages resulting from the use of the Site or from the interruption of services, except in the case of willful misconduct or gross negligence.
The Owner does not guarantee that the Site is free from errors, viruses or harmful components, nor that the service is continuous and without interruptions.
8. External links
The Site may contain links to external sites not managed by the Owner.
ÉCLAT DES FLEURS SRL is not responsible for the content, privacy policies, or services offered by such third-party sites.
9. Privacy and cookies
The processing of personal data collected through the Site is carried out in compliance with EU Regulation 2016/679 (GDPR).
For further details, please consult the Privacy Policy and Cookie Policy available on the Site.
10. Changes to the Terms
ÉCLAT DES FLEURS SRL reserves the right to modify these Terms and Conditions at any time by publishing the new version on this page.
The changes will take effect from the date of publication.
11. Applicable law and competent court
These conditions are governed by Italian law.
For any dispute relating to the interpretation or execution of these Terms, the Court of Rome shall have exclusive jurisdiction, unless otherwise provided by mandatory provisions.
Last updated: October 2025